Michael Boyle & Associates -Telecommunications Management Consultants

Creating Better Telecommunication Value
Our clients and able to create a more powerful use of telecommunications in their business through better use of resources, better operational processes and improved customer supplier relationships. Our clients gain direct contribution to the bottom line through improved supplier contracts and review of expenditures.

Today all companies are under pressure to increase revenue and reduce costs as they strive for improved market value and shareholder returns. Gaining a bigger return for investment and incurred costs is fundamental to corporate success. Companies seek to reduce costs through reducing payroll costs e.g. moving production offshore, outsourcing, selective redundancies changing market target mix and reducing quality. However, there is much to be said for targeting telecommunications as it represents a top five expense item in all companies and offers opportunity for direct savings via improved administration and revenue opportunities through the application of a better matched set of services and facilities for your business.

The issue for companies is the task of working through the result of past non-attention to telecommunications in endeavouring to come to terms with what they actually have, what they pay for, what they should have and the appropriate costs. In some cases companies find even a base audit is difficult to do.

Apart from this the management of telecommunications is made more difficult as companies

Expand their use of telecommunications facilities
Endeavour to match the demands of complex software applications to their network
Change through growth or downsizing
Undertake mergers and acquisitions
Build continuous change into their network
Undergo the impact of mobility
The need to negotiate contracts with suppliers on a regular basis.

We then set ourselves to assist our clients by building a telecommunications capability with them that delivers leading edge return on their investment in telecommunications by utilising contemporary technologies, employing effective processes and using market optimisation processes to deliver best practice alignment of telecommunications services.

Michael Boyle Management & Associates - Telecommunications Stategic Methodology

Companies then need to understand not just what they have but what they need and the transition to go through to achieve their best outcome. There is a lot in the strategy and plan which decides on such things as technology changes and corporate policies and where investment should give the best return.

Optimising the competitive market is not just about seeking lowest cost but looking at the needs of the company the essentials to secure the business objectives and the relative importance of the various factors in deciding on products services and suppliers.

To administer contracts and ensure bills are valid requires good processes that link the supplier, accounts payable and contract with delivered services.

Realising benefits from activities needs implementation based on know-how and commitment to outcomes. This can be difficult particularly where it involves a change in supplier, which needs to be accomplished within timeframe and without a negative business impact. Benefits realised need to be sustained and this requires a sound relationship and management process with the supplier.

Getting it Done
We are a group of professionals with executive management experience. Our team brings a unique experience set to our client.

We focus on winning the end game! Through a consistent application of professional management consulting skills based on telecommunications industry knowledge and management experience. We bring to our clients specialised management services in strategy, project management, process innovation, and the implementation of change.

We have developed our methodology by achieving results for our clients in enabling them to understand what they have and pay for in telecommunications and the activities needed to reduce costs and gain advantage from our telecommunications market.

Through a wide knowledge of the industry and significant operational experience, we are able to assemble unique resource teams. We can bring to clients professional project management experience together with telecommunications knowledge and corporate executive experience to ensure implementation success.

We enjoy working together delivering solutions to your business issues creating positive bottom line results.